As a developer and supplier of an online exam system, we have recently received more and more inquiries from users about LAN exam maker. The LAN version of Online Exam Maker is different from the Saas version. The former is mostly used in schools or institutions that value test data. Therefore, the assistance of a technician is required in the process of device configuration. The operation of the latter is more simple, and even people who are not good at technology can master how to use it. It is because the use of the LAN version has certain technical requirements compared to the SaaS version, there will be some frequently asked questions by users in this article, hope to help users solve the problem by themselves even without the help of technicians in using the LAN exam maker.
Fail to start the service of system
Many users are unable to start system services after downloading and installing. At this time, the system will pop up a prompt window. Generally speaking, the system cannot start the service because there are not enough memory space in the computer. Therefore, the user needs to check the system memory and clean it up to make sure that the computer has enough memory for the LAN exam maker to run.
Fail to activate system
When the users start the system service and enters the system, they need to activate the system. Our platform will automatically send you a license code via email when you purchase the system. If this machine code cannot activate the system, please contact us and we will send you a new code.
What happens when the server runs with insufficient memory?
LAN exam maker has requirements for server memory. When the memory of the server is insufficient, the system cannot be used normally, and there will be many problems in the process of use. In addition to the failure of the system to be successfully activated, there may also be problems that some system functions cannot be used normally, such as an error in paper correction, the invigilation function cannot be used, the examination details cannot be displayed and so on. Users need to clear the server memory and then restart the system. If the problem still cannot be solved, you can contact us to solve it.
What is the effect of reinstalling the computer system?
In general, it is not recommend to reinstall the computer system that has activated the LAN exam maker. Because one license code can only be authorized to bind to one computer system. It means that if the computer system is replaced, the user needs to reactivate the system with another new license code. We have prepared three license codes for each user. If users need a new code, please consult us for details.
Whether it is a SaaS version or a LAN version, they are all about online exam system. If you encounter any problems in the process of using, please consult us for help. Users can download the LAN exam maker from the official website of Online Exam Maker for a free trial.