How Can Employers Assess Candidates’ Social Skills To Hire Exceptional Candidates?

Success in a modern workplace requires much more than technical capability. Workers need to be socially skilled-able to communicate well, show empathy, work as a team, and be emotionally competent. They are able to interact effectively with others and have a positive effect on the work environment.

Employers need to check one’s social abilities during recruitment in order to find who works well in teams, relates well with the clients, and adapts easily to the corporate culture. This article has discussed this being done by employers, why the need for social skills is important, and how much more efficiently OnlineExamMaker does this.

Table of Contents

What Is A Social Skills Assessment?

This kind of assessment prioritizes the knowledge of how well candidates interact with others in the workplace. These generally comprise areas of critical concern: communication, teamwork, conflict resolution, empathy, emotional quotient, and so on. Social skills are those desirable in forging productive relations with colleagues, clients, and superiors.

Social skills assessments provide an awareness to employers regarding how a candidate handles communication, resolves conflicts, works with a team, and adjusts according to various social situations. Assessments of this kind are highly relevant for positions that require teams, customer service, or leadership demands.

Why Social Skills Matter to Good Employees?

Social-relationship skills are indispensable ingredients in any organization for employees to be successful. Here are 4 reasons why.

Effective communication
Employees with effective communication can express their ideas, listen attentively, and convey information in simple terms, easily understood by others. It acts to ensure operations are smooth and reduces misunderstandings to the barest minimum.

Teamwork
Most of the jobs require teamwork; hence, people who possess social skills can work better in teams. They are capable of sharing ideas, giving feedback, and even providing support to their colleagues to achieve common objectives.

Conflict resolution
Sometimes, conflict is unavoidable but workers with good social abilities can help mediate disagreements and find a solution able to work for everybody. It can make a very positive and productive workplace which we all want to work in.

Pro Tip

You can build a social skills assessment with our free online quiz maker.

Emotional intelligence
Emotional intelligence refers to the capability to perceive and manage one’s feelings and those of others. Emotional intelligence is crucial in life because it allows an individual to handle workplace dynamics with a high level of emotional awareness. Individuals with high emotional intelligence will know how to handle stress, both receive and provide feedback effectively and will have positive, close relations with others.

Test Social Skills of The Candidates and Hire Top Workers with OnlineExamMaker

OnlineExamMaker is an effective means of evaluating an applicant’s social skills, which employers could use as part of their recruiting process. Here’s how:

Step 1: Customizable assessments

With OnlineExamMaker, employers can create customized tests where the major social skills are highlighted. You may create scenario-based questions or use personality and situational judgment tests to test the communicative, teamwork, and conflict-resolution skills of your candidates.

Step 2: Scenario-Based questions

Using real-life examples in your assessments has the added value of demonstrating how your candidates might act in social situations that will occur in the workplace. You might devise questions whereby candidates have to respond to how they would deal with hypothetical workplace scenarios, such as mediating a team conflict or soothing a disgruntled customer.

In OnlineExamMaker Question editor, you can create a video or audio question that allow exam takers to answer the question by uploading a video or audio attachment. This is the best way to assess the speech or presentation skills of candidates.

Step 3: Preview and release

After the exam is created, you can review in on your own computer. Once you ensure everything is OK, you can click “Publish” button to release the exam and send the exam link to candidates.

Step 4: Instant results and reporting

Once the candidates take the assessment, OnlineExamMaker automatically gives instant results along with comprehensive reports. You can, therefore, instantly analyze the performance of the candidates and identify applicants possessing the required social skills for the position.

This goes hand in hand with social skills, a major component required for an employee to be successful in today’s interconnected and fast-moving work environment. Employers who know how to assess effectively the social skills of candidates for a job will hire communicatively active, team players, and individuals who would enhance the company culture.

OnlineExamMaker simplifies this evaluation by offering customized assessments with real-time results. Bring into your practice today the benefits of the OnlineExamMaker and elevate your recruitment process to choose highly exceptional candidates with the right kind of social skills that will thrive in your organization!

Author: Matt Davis

Matt is a content marketing specialist with more than 5 years of experience in content creation, he is glad to share his experience about online education and digital marketing.