FAQs

Frequently Asked Questions

What are the minimum technology requirements to use OnlineExamMaker?

No downloads, installations or investment in technology infrastructure is required, and it's so easy to use, anyone can get up and running straight away.

 

OnlineExamMaker is an online system, so you need internet access and we recommend using a modern web browser:

  • Internet explorer 6+
  • FireFox 2.0+
  • Safari 3+
  • Opera 10.6+
  • Chrome 8+

Additionally you will need JavaScript and cookies enabled which comes standard with web browsers.

OnlineExamMaker's online-testing system is available to anyone with an internet connection. Our web-based exam service is easy-to-use, secure and reliable.

OnlineExamMaker was built from the ground up using valid XHTML and adhering to accessibility standards. This means OnlineExamMaker works across all major operating systems, web browsers and devices to ensure our service can be accessed however and wherever you like.

Any device that has an internet connection can access OnlineExamMaker's online-testing system.

OnlineExamMaker is compatible with all major operating systems including:

  • Windows
  • Macintosh
  • Linux
  • Chrome OS / Chromebook

Smart devices including:

  • iPhone
  • iPod touch
  • iPad
  • Android
Does OnlineExamMaker work on an iPhone and/or iPad?

Yes. OnlineExamMaker works across all major operating systems, web browsers and devices to ensure our service can be accessed however and wherever you like.

Any device that has an internet connection can access OnlineExamMaker's online-testing system.

OnlineExamMaker is compatible with all major operating systems including:

  • Windows
  • Macintosh
  • Linux
  • Chrome OS / Chromebook

Smart devices including:

  • iPhone
  • iPod touch
  • iPad
  • Android
Does OnlineExamMaker require plugins such as Flash, Active X or Java?

No, OnlineExamMaker does not require Active X, Java or Flash plugins.

 

Note: OnlineExamMaker does allow you to embed YouTube videos which will use either either Flash or HTML5.

 

OnlineExamMaker supports browsers as far back to IE6.

Do I need to install any software for Myself or my Test takers

No. OnlineExamMaker requires no software installations. 

 

Tests can be both Created and Taken using standard:

  • Computer web browsers
  • Smart phones
  • Tablets
  • Chromebooks
Is my data in OnlineExamMaker kept private?

Yes, at OnlineExamMaker we take your data and privacy seriously. All data you add to OnlineExamMaker is private to your account only. You can also remove your data from OnlineExamMaker at any time.

 

Does OnlineExamMaker store my credit card details?

OnlineExamMaker does not store or process any credit card information. All transactions are processed via the highly secure WorldPay.com or PayPal.com websites. OnlineExamMaker is also PCI compliant.

How does OnlineExamMaker back-up and secure my data?

OnlineExamMaker does an incremental back-up of all data every 30 minutes. Our website is hosted in a 24/7, high security data center to ensure the highest level of security for your data. All passwords are fully encrypted when stored in our system.

What are the payment options?

There are two payment options available to you:

Credit card: Simply log into the website and follow the prompts on the Upgrade page. An invoice will be available for you to download after you have processed the payment under your My account page.

PayPal: You can pay your bills with PayPal

What kind of guarantee does OnlineExamMaker provide?

We know you'll love OnlineExamMaker because of all those hours you'll save creating and grading tests. However, if you decide OnlineExamMaker is not for you, no problem, we offer a 30 day money back guarantee. See our Terms of Service for more information.

 

Please Contact us with any further questions you may have.

Where can I upgrade my account?

Please log into your account and select the Upgrade link from the top right of your screen. From here you can choose from our account options.

Receipts are available for download once you have finalized the transaction. Please go to the My Account section - from here you will find Recent Receipts.

OnlineExamMaker does not store or process any credit card information. All Credit card transactions are processed via the highly secure WorldPay.com or PayPal.com websites.