20 Walmart Marketplace Quiz Questions and Answers

1. What is the primary purpose of the Walmart Marketplace for sellers?
A. To buy products at wholesale prices
B. To sell products alongside Walmart’s inventory
C. To manage warehouse storage for retailers
D. To handle customer returns exclusively
Answer: B
Explanation: The Walmart Marketplace allows third-party sellers to list and sell their products on Walmart’s platform, integrating with Walmart’s own inventory to provide a seamless shopping experience.

2. Which of the following is a required step for new sellers to join the Walmart Marketplace?
A. Submitting a business plan
B. Completing a seller application and verification process
C. Attending an in-person training session
D. Purchasing Walmart stock shares
Answer: B
Explanation: Sellers must go through an application and verification process to ensure they meet Walmart’s standards for quality and compliance.

3. What type of fulfillment options are available on Walmart Marketplace?
A. Only in-store pickup
B. Walmart Fulfillment Services (WFS) or self-fulfillment
C. Drop-shipping only
D. International shipping exclusively
Answer: B
Explanation: Sellers can choose between using Walmart’s fulfillment services for storage and shipping or handling fulfillment themselves.

4. How does Walmart Marketplace handle product listings compared to other platforms?
A. It requires manual approval for every listing
B. Listings must integrate with Walmart’s product catalog for accuracy
C. All listings are automatically approved
D. Sellers can use any product images without restrictions
Answer: B
Explanation: Walmart requires listings to match their standardized product catalog to maintain consistency and accuracy across the platform.

5. What is the typical commission rate for sellers on Walmart Marketplace?
A. 5-10% per sale
B. 15-20% per sale
C. Varies by category, often 8-15%
D. No commission, only flat fees
Answer: C
Explanation: Commission rates on Walmart Marketplace vary by product category, generally ranging from 8% to 15%, in addition to other potential fees.

6. Which feature helps sellers optimize their listings on Walmart Marketplace?
A. Automated pricing tools
B. Sponsored product ads
C. Free social media integration
D. In-app customer chat support
Answer: B
Explanation: Sponsored product ads allow sellers to promote their listings, increasing visibility and potentially driving more sales.

7. What must sellers ensure regarding product returns on Walmart Marketplace?
A. All returns are handled by Walmart directly
B. Sellers must comply with Walmart’s return policy timelines
C. Returns are not allowed under any circumstances
D. Sellers can set their own return policies
Answer: B
Explanation: Sellers are required to adhere to Walmart’s return policy, which includes specific timelines and processes to maintain customer satisfaction.

8. How does Walmart Marketplace verify seller performance?
A. Through random audits
B. Using metrics like order defect rate and on-time shipping
C. By requiring annual reviews
D. Via customer surveys only
Answer: B
Explanation: Performance is tracked through metrics such as order defect rate, on-time delivery, and cancellation rates to ensure high standards.

9. What payment methods are accepted for customers on Walmart Marketplace?
A. Only credit cards
B. Walmart gift cards and major payment processors
C. Cryptocurrency only
D. Cash on delivery exclusively
Answer: B
Explanation: Customers can use Walmart gift cards, credit/debit cards, and other major payment methods integrated into the platform.

10. Which of the following is true about shipping requirements for Walmart Marketplace sellers?
A. Sellers must use Walmart’s shipping labels only
B. Free shipping is mandatory for all orders
C. Sellers need to meet specific shipping speed standards
D. International shipping is required for all listings
Answer: C
Explanation: Sellers must adhere to shipping speed requirements, such as two-day or standard delivery options, to meet customer expectations.

11. How can sellers manage inventory on Walmart Marketplace?
A. Through a separate inventory app
B. By integrating with Walmart’s seller center tools
C. Manually via email updates
D. Only through third-party software
Answer: B
Explanation: The Walmart Seller Center provides tools for inventory management, allowing real-time updates and synchronization.

12. What happens if a seller’s product is out of stock on Walmart Marketplace?
A. The listing is automatically removed
B. Sellers must update inventory to avoid penalties
C. Customers are notified and orders are canceled
D. Walmart restocks it for the seller
Answer: B
Explanation: Sellers are responsible for updating inventory levels; failure to do so can result in penalties like account warnings or fees.

13. Which policy must sellers follow regarding product authenticity on Walmart Marketplace?
A. Products must be genuine and not counterfeit
B. Sellers can sell replicas if disclosed
C. Authenticity is not Walmart’s concern
D. Only branded items are allowed
Answer: A
Explanation: Walmart strictly prohibits counterfeit products, requiring sellers to ensure all items are authentic to protect customers and the brand.

14. How does Walmart Marketplace support international sellers?
A. It does not allow international sellers
B. Through localized marketplaces in select countries
C. By offering free translation services
D. Only for sellers in the US
Answer: B
Explanation: Walmart Marketplace operates in multiple countries, allowing international sellers to list products in localized versions of the platform.

15. What is the role of Walmart’s analytics tools for sellers?
A. To track competitor prices only
B. To provide sales data, trends, and performance insights
C. To automate customer service responses
D. To generate marketing campaigns
Answer: B
Explanation: Analytics tools in the Seller Center help sellers monitor sales data, traffic, and performance metrics to optimize their business.

16. Which of the following fees might a seller encounter on Walmart Marketplace?
A. Referral fees only
B. Referral fees, fulfillment fees, and storage fees
C. Monthly subscription fees only
D. No fees at all
Answer: B
Explanation: Sellers may incur referral fees per sale, fulfillment fees if using WFS, and storage fees for inventory held in Walmart’s warehouses.

17. How can sellers appeal a policy violation on Walmart Marketplace?
A. Through social media complaints
B. By submitting an appeal via the Seller Center
C. By contacting customer support directly
D. There is no appeal process
Answer: B
Explanation: The Seller Center provides a formal process for appealing decisions related to policy violations or account issues.

18. What is a key benefit of using Walmart’s advertising platform?
A. Guaranteed sales increases
B. Targeted ads based on customer search behavior
C. Free ad credits for new sellers
D. Ads are not available to sellers
Answer: B
Explanation: The advertising platform uses data from customer searches to target ads effectively, helping sellers reach potential buyers.

19. Which customer metric is most important for Walmart Marketplace sellers to monitor?
A. Number of website visits
B. Order defect rate
C. Social media followers
D. Email open rates
Answer: B
Explanation: Monitoring the order defect rate helps sellers maintain high performance scores, which can affect their visibility and account status.

20. What should sellers do to ensure compliance with Walmart’s content guidelines?
A. Use any images and descriptions
B. Follow rules for accurate product titles, descriptions, and images
C. Copy content from other platforms
D. Ignore guidelines for faster listings
Answer: B
Explanation: Sellers must adhere to guidelines for product content to avoid violations, ensuring listings are accurate, clear, and compliant.