20 Listening Skills Quiz Questions and Answers

Listening skills are essential abilities that involve actively receiving and processing auditory information. Effective listening is a crucial aspect of communication and interpersonal interactions. It involves not only hearing what someone says but also understanding the message, interpreting the meaning, and providing appropriate responses. Here’s an overview of listening skills and their importance:

Active Listening: Active listening is the practice of fully concentrating, understanding, responding, and remembering what is being said. It involves giving the speaker your undivided attention, making eye contact, and using verbal and non-verbal cues to show engagement and interest.

Importance of Listening: Good listening skills are fundamental for building strong relationships, both personal and professional. By actively listening to others, you can gain valuable insights, understand different perspectives, and foster empathy and trust.

Non-Verbal Communication: Listening involves paying attention not just to the words being spoken but also to the speaker’s body language, facial expressions, and tone of voice. Non-verbal cues can provide additional context and help you better understand the message being conveyed.

Avoiding Interruptions: Interrupting a speaker can be disrespectful and disrupt the flow of communication. Patiently allowing the speaker to express themselves fully before responding shows respect and consideration.

Clarification and Feedback: Asking questions and seeking clarification when needed is a crucial aspect of active listening. Providing feedback and paraphrasing the speaker’s message demonstrates that you are actively engaged and understanding their perspective.

In this article

• Part 1: 30 listening skills quiz questions & answers
• Part 2: Download listening skills questions & answers for free
• Part 3: Free online quiz creator – OnlineExamMaker

Part 1: 30 listening skills quiz questions & answers

1. What is active listening?
a) Listening to music actively
b) Fully concentrating and engaging with the speaker
c) Listening passively without responding
d) Ignoring the speaker’s message
Answer: b) Fully concentrating and engaging with the speaker

2. Which of the following is NOT a non-verbal cue that aids in understanding communication?
a) Facial expressions
b) Body language
c) Tone of voice
d) Use of jargon
Answer: d) Use of jargon

3. Why is listening an important skill in communication?
a) It helps you come up with clever responses.
b) It shows that you are assertive.
c) It allows you to understand and respond effectively.
d) It prevents you from having to speak in conversations.
Answer: c) It allows you to understand and respond effectively.

4. What does it mean to paraphrase when practicing active listening?
a) To ignore the speaker’s words
b) To repeat exactly what the speaker said
c) To provide a summary of the speaker’s message in your own words
d) To interrupt the speaker with your thoughts
Answer: c) To provide a summary of the speaker’s message in your own words

5. Which listening barrier refers to the inability to stay focused due to external factors?
a) Prejudice
b) Distractions
c) Interrupting
d) Lack of empathy
Answer: b) Distractions

6. What is the term for the ability to understand and share the feelings of another person?
a) Assertiveness
b) Sympathy
c) Empathy
d) Tolerance
Answer: c) Empathy

7. When is it appropriate to interrupt a speaker during a conversation?
a) When you have a better idea to share
b) When you disagree with the speaker’s point of view
c) When you need clarification or more information
d) Never, unless it’s an emergency
Answer: c) When you need clarification or more information

8. Which of the following is an example of a closed-ended question in a conversation?
a) “Tell me about your day.”
b) “Why did you choose that career?”
c) “Are you enjoying your vacation?”
d) “How do you feel about the new policy?”
Answer: c) “Are you enjoying your vacation?”

9. What is one way to demonstrate active listening through non-verbal cues?
a) Checking your phone frequently
b) Making eye contact with the speaker
c) Interrupting the speaker when you disagree
d) Nodding off to sleep
Answer: b) Making eye contact with the speaker

10. Which listening style involves focusing on the speaker’s emotions and feelings rather than the facts?
a) Empathic listening
b) Evaluative listening
c) Appreciative listening
d) Comprehensive listening
Answer: a) Empathic listening

11. How can you show respect for a speaker during a conversation?
a) Avoiding eye contact to give them space
b) Finishing their sentences to speed up the conversation
c) Giving them your full attention and avoiding interruptions
d) Checking your phone for messages while they speak
Answer: c) Giving them your full attention and avoiding interruptions

12. What does “being present in the moment” mean in the context of listening skills?
a) Multitasking while listening to someone
b) Focusing on past experiences while listening
c) Being fully engaged and attentive to the speaker
d) Daydreaming during a conversation
Answer: c) Being fully engaged and attentive to the speaker

13. Which listening style is often used when trying to understand complex information, such as in academic or professional settings?
a) Empathic listening
b) Evaluative listening
c) Appreciative listening
d) Critical listening
Answer: d) Critical listening

14. What is the purpose of giving feedback during active listening?
a) To impress the speaker with your knowledge
b) To make the speaker feel self-conscious
c) To show that you understand the message
d) To dominate the conversation
Answer: c) To show that you understand the message

15. What does the term “reflective listening” mean?
a) Repeating the speaker’s words verbatim
b) Mirroring the speaker’s body language
c) Paraphrasing and repeating the main points of the speaker’s message
d) Ignoring the speaker’s emotions and focusing on the content
Answer: c) Paraphrasing and repeating the main points of the speaker’s message

Part 2: Download listening skills questions & answers for free

16. What is one effective technique to avoid interrupting a speaker when you have something to say?
a) Raise your hand to get the speaker’s attention
b) Write down your thoughts and wait for your turn to speak
c) Speak louder to assert yourself in the conversation
d) Ignore the speaker and start talking immediately
Answer: b) Write down your thoughts and wait for your turn to speak

17. Which listening barrier refers to forming opinions about the speaker or their message before fully understanding it?
a) Evaluative listening
b) Information overload
c) Prejudice
d) Mind-wandering
Answer: c) Prejudice

18. What is the benefit of using open-ended questions during a conversation?
a) They lead to quick and straightforward answers.
b) They encourage the speaker to elaborate and provide more information.
c) They show that you have all the answers.
d) They allow you to control the direction of the conversation.
Answer: b) They encourage the speaker to elaborate and provide more information.

19. In the context of listening skills, what does “giving feedback” mean?
a) Complimenting the speaker to make them feel good
b) Judging the speaker’s performance
c) Providing a response or reaction to the speaker’s message
d) Offering unsolicited advice to the speaker
Answer: c) Providing a response or reaction to the speaker’s message

20. Which listening style is characterized by listening to enjoy or appreciate the speaker’s message, such as in music or storytelling?
a) Empathic listening
b) Evaluative listening
c) Appreciative listening
d) Comprehensive listening
Answer: c) Appreciative listening

Part 3: Free online quiz creator – OnlineExamMaker

OnlineExamMaker gives you everything you need to create interactive online quizzes to assess students and staffs, and engage potential customers. The online quiz platform offers options for adding multimedia elements, such as images and videos, to enhance the quiz-taking experience.