{"id":68845,"date":"2025-07-20T21:14:41","date_gmt":"2025-07-20T21:14:41","guid":{"rendered":"https:\/\/onlineexammaker.com\/kb\/?p=68845"},"modified":"2025-08-27T03:31:37","modified_gmt":"2025-08-27T03:31:37","slug":"15-crm-quiz-questions-and-answers-ko-2","status":"publish","type":"post","link":"https:\/\/onlineexammaker.com\/kb\/ko\/15-crm-quiz-questions-and-answers-ko-2\/","title":{"rendered":"15 CRM \ud034\uc988 \uc9c8\ubb38\uacfc \ub2f5\ubcc0"},"content":{"rendered":"<p>CRM\uc740 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac\ub97c \ub098\ud0c0\ub0c5\ub2c8\ub2e4. \uc804\uccb4 \uace0\uac1d \ub77c\uc774\ud504 \uc0ac\uc774\ud074\uc5d0\uc11c \uace0\uac1d, \uace0\uac1d \ubc0f \uc7a0\uc7ac \uace0\uac1d\uacfc\uc758 \uc0c1\ud638 \uc791\uc6a9\uc744 \uad00\ub9ac\ud558\uace0 \ubd84\uc11d\ud558\uae30 \uc704\ud574 \ube44\uc988\ub2c8\uc2a4\uac00 \uc0ac\uc6a9\ud558\ub294 \uc804\ub7b5\uc801 \uc811\uadfc \ubc29\uc2dd \ubc0f \uc77c\ub828\uc758 \uae30\uc220\uc785\ub2c8\ub2e4. CRM\uc758 \uc8fc\uc694 \ubaa9\ud45c\ub294 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uae30\uc874 \uace0\uac1d\uc744 \uc720\uc9c0\ud558\uba70 \uad00\uacc4\uc640 \uc0c1\ud638 \uc791\uc6a9\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uc5ec \uc0c8\ub85c\uc6b4 \uace0\uac1d\uc744 \ud655\ubcf4\ud558\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>CRM\uc758 \uc774\uc810 :<\/p>\n<p>\uac1c\uc120 \ub41c \uace0\uac1d \uad00\uacc4 : CRM\uc740 \ube44\uc988\ub2c8\uc2a4\uac00 \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uc120\ud638\ub3c4\ub97c \ub354 \uc798 \uc774\ud574\ud558\ub3c4\ub85d \ub3d5\uace0 \uac1c\uc778\ud654 \ub41c \uc0c1\ud638 \uc791\uc6a9\uacfc \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n<p>\ud310\ub9e4 \uc131\uacfc \ud5a5\uc0c1 : CRM\uc740 \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uc5ec \uc601\uc5c5 \ud300\uc774 \ub9ac\ub4dc\ub97c \uc6b0\uc120 \uc21c\uc704\ub97c \uc815\ud558\uace0 \uae30\ud68c\ub97c \ucd94\uc801\ud558\uba70 \uac70\ub798\ub97c\ubcf4\ub2e4 \ud6a8\uc728\uc801\uc73c\ub85c \ub9c8\ubb34\ub9ac \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub9c8\ucf00\ud305 \ud6a8\uc728\uc131 \ud5a5\uc0c1 : CRM\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ub300\uc0c1 \ub9c8\ucf00\ud305 \ucea0\ud398\uc778\uc744 \uac00\ub2a5\ud558\uac8c\ud558\uc5ec \ucc38\uc5ec \ubc0f \uc804\ud658\uc728\uc774 \ub192\uc544\uc9d1\ub2c8\ub2e4.<\/p>\n<p>\ub354 \ub098\uc740 \uace0\uac1d \uc11c\ube44\uc2a4 : CRM\uc740 \ub354 \ube60\ub978 \uc751\ub2f5 \uc2dc\uac04\uacfc \ub354 \ub098\uc740 \ubb38\uc81c \ud574\uacb0\uc744 \ucd09\uc9c4\ud558\uc5ec \uace0\uac1d \ucda9\uc131\ub3c4\uc640 \uc720\uc9c0\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n<p>\ub370\uc774\ud130 \uc911\uc559 \uc9d1\uc911\ud654 : CRM\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc911\uc559 \uc9d1\uc911\ud654\ud558\uc5ec \ubaa8\ub4e0 \uad00\ub828 \ud300\uc5d0 \uc561\uc138\uc2a4 \ud560 \uc218\uc788\uac8c\ud558\uace0 \uc870\uc9c1 \uc804\uccb4\uc758 \uc77c\uad00\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc758\uc0ac \uacb0\uc815 \uc9c0\uc6d0 : CRM\uc758 \ubd84\uc11d \ubc0f\ubcf4\uace0 \uae30\ub2a5\uc740 \uc815\ubcf4\uc5d0 \uc785\uac01 \ud55c \uc758\uc0ac \uacb0\uc815 \ubc0f \uc804\ub7b5 \uac1c\ubc1c\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h3> \uae30\uc0ac \uac1c\uc694 <\/h3>\n<ul class=\"article_list\">\n<li> <a href = \"#1\"> 1 \ubd80 : \uc628\ub77c\uc778 \uad50\uc678 &#8211; AI\uc640 \ud568\uaed8 CRM \ud034\uc988 \uc0dd\uc131 \ubc0f \uacf5\uc720 <\/a> <\/li>\n<li> <a href = \"#2\"> 2 \ubd80 : 15 crm \ud034\uc988 \uc9c8\ubb38 \ubc0f \ub2f5\ubcc0 <\/a> <\/li>\n<li> <a href = \"#3\"> \ud30c\ud2b8 3 : \uc2dc\uac04\uacfc \uc5d0\ub108\uc9c0 \uc808\uc57d : AI \uae30\uc220\ub85c \ud034\uc988 \uc9c8\ubb38\uc744 gnerate <\/a> <\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/OnlineExamMaker.com\/kb\/wp-content\/uploads\/2023\/08\/CRM-quiz.webp\" alt=\"\"\/><\/p>\n<h3 id = \"1\"> 1 \ubd80 : \uc628\ub77c\uc778 \uad50\uc678 &#8211; AI\uc640 \ud568\uaed8 CRM \ud034\uc988\ub97c \uc0dd\uc131\ud558\uace0 \uacf5\uc720 <\/h3>\n<p>\ud6c4\ubcf4\uc790\uc5d0 \ub300\ud55c CRM \uc9c0\uc2dd\uc744 \ud3c9\uac00\ud558\ub294 \uac00\uc7a5 \ube60\ub978 \ubc29\ubc95\uc740 \uc628\ub77c\uc778 examaker\uc640 \uac19\uc740 AI \ud3c9\uac00 \ud50c\ub7ab\ud3fc\uc744 \uc0ac\uc6a9\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. OnlineExamMaker AI \uc9c8\ubb38 \uc0dd\uc131\uae30\ub97c \uc0ac\uc6a9\ud558\uba74 \ud14d\uc2a4\ud2b8, \ubb38\uc11c \ub610\ub294 \uc8fc\uc81c\uc640 \uac19\uc740 \ucf58\ud150\uce20\ub97c \uc785\ub825 \ud55c \ub2e4\uc74c \ub2e4\uc591\ud55c \ud615\uc2dd (\uc608 : \uac1d\uad00\uc2dd, \ucc38\/\uac70\uc9d3, \uc9e7\uc740 \ub2f5\ubcc0)\uc73c\ub85c \uc9c8\ubb38\uc744 \uc790\ub3d9\uc73c\ub85c \uc0dd\uc131 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. AI Exam Grader\ub294 \uc751\uc2dc\uc790\uac00 \ud3c9\uac00\ub97c \uc81c\ucd9c \ud55c \ud6c4 \uc2dc\ud5d8\uc744 \uc790\ub3d9\uc73c\ub85c \ud3c9\uac00\ud558\uace0 \ud1b5\ucc30\ub825\uc788\ub294 \ubcf4\uace0\uc11c\ub97c \uc0dd\uc131 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><strong> \ub2f9\uc2e0\uc774 \uc88b\uc544\ud560 \uac83 : <\/strong><br \/>\n\u25cf \uc9c8\ubb38 \uc740\ud589\uc744 \ud1b5\ud574 \uc9c8\ubb38 \ud480\uc744 \ub9cc\ub4e4\uace0\uc774 \uc9c8\ubb38\ub4e4 \uc911\uc5d0\uc11c \ubb34\uc791\uc704\ub85c \uc120\ud0dd\ud560 \uc9c8\ubb38 \uc218\ub97c \uc9c0\uc815\ud558\uc2ed\uc2dc\uc624.<br \/>\n\u25cf \ube44\ub514\uc624 \ub610\ub294 \uc6cc\ub4dc \ubb38\uc11c\ub97c \uc5c5\ub85c\ub4dc\ud558\uace0 \uc774\ubbf8\uc9c0 \ucd94\uac00 \ubc0f \uc624\ub514\uc624 \ud30c\uc77c\uc744 \uae30\ub85d\ud558\uc5ec \ud034\uc988 \ud14c\uc774\ucee4\uac00 \ub2f5\ubcc0 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<br \/>\n\u25cf \uc9c8\ubb38\uc5d0 \ub2f5\ud55c \ud6c4\uc5d0 \uc989\uc2dc \uc815\ud655\ud558\uac70\ub098 \uc798\ubabb\ub41c \ub2f5\ubcc0\uc5d0 \ub300\ud55c \ud53c\ub4dc\ubc31\uc744 \ud45c\uc2dc\ud558\uc2ed\uc2dc\uc624.<br \/>\n\u25cf \uc774\uba54\uc77c, \ud734\ub300\ud3f0, \uc791\uc5c5 \uc81c\ubaa9, \ud68c\uc0ac \ud504\ub85c\ud544 \ub4f1\uacfc \uac19\uc740 \uc2dc\ud5d8 \ud14c\uc774\ucee4\uc758 \uc815\ubcf4\ub97c \uc218\uc9d1\ud558\uae30 \uc704\ud574 \ub9ac\ub4dc \uc0dd\uc131 \uc591\uc2dd\uc744 \uc791\uc131\ud558\uc2ed\uc2dc\uc624.<\/p>\n<div class=\"embed_video_blog\">\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"margin-bottom:16px;\">\n <iframe class=\"embed-responsive-item\" src=\"https:\/\/www.youtube.com\/embed\/zlqho9igH2Y\"><\/iframe>\n<\/div>\n<\/div>\n<div class=\"getstarted-container\">\n<p style=\"margin-bottom: 13px;\">AI\ub97c \ud65c\uc6a9\ud574 \uc790\ub3d9\uc73c\ub85c \uc9c8\ubb38 \uc0dd\uc131<\/p>\n<div class=\"blog_double_btn clearfix\">\n<div class=\"col-sm-6  col-xs-12\">\n<div class=\"p-style-a\"><a class=\"get_started_btn\" href=\"https:\/\/OnlineExamMaker.com\/features\/ai-question-generator.html?refer=download_questions\" target=\"_blank\" rel=\"noopener\">AI \uc9c8\ubb38 \uc0dd\uc131\uae30<\/a><\/div>\n<div class=\"p-style-b\">\ubaa8\ub4e0 \uc8fc\uc81c\uc5d0 \ub300\ud55c \uc9c8\ubb38 \uc0dd\uc131<\/div>\n<\/div>\n<div class=\"col-sm-6  col-xs-12\">\n<div class=\"p-style-a\"><a class=\"get_started_btn\" href=\"https:\/\/OnlineExamMaker.com\/sign-up.html?refer=blog_btn\"> \ud034\uc988 \ub9cc\ub4e4\uae30<\/a><\/div>\n<div class=\"p-style-b\">\uc601\uc6d0\ud788 100% \ubb34\ub8cc<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3 id = \"2\"> 2 \ubd80 : 15 crm \ud034\uc988 \uc9c8\ubb38 \ubc0f \ub2f5\ubcc0 <\/h3>\n<p><button id=\"copyquestionsBtn\" type=\"button\" onclick=\"myFunction()\">\uc9c8\ubb38 \ubcf5\uc0ac<\/button>\u00a0\u00a0or\u00a0\u00a0<button id=\"genquestionsBtn\" class=\"genbtnstyle\" type=\"button\" onclick=\"myFunction1()\">AI\ub97c \ud65c\uc6a9\ud55c \uc9c8\ubb38 \uc0dd\uc131<\/button><\/p>\n<div id=\"copy_questions\">\n<p>1. \uc9c8\ubb38: CRM\uc740 \ubb34\uc5c7\uc744 \uc758\ubbf8\ud558\ub098\uc694?<br \/>\n   A. \uace0\uac1d \uad00\uacc4 \uad00\ub9ac<br \/>\n   B. \ud68c\uc0ac \uc790\uc6d0 \uad00\ub9ac<br \/>\n   C. \ub9c8\ucf00\ud305 \uc804\ub7b5 \ubc29\ubc95<br \/>\n   D. \uc81c\ud488 \uac1c\ubc1c \uad00\ub9ac<br \/>\n   \uc815\ub2f5: A<br \/>\n   \uc124\uba85: CRM\uc740 Customer Relationship Management\uc758 \uc57d\uc790\ub85c, \uae30\uc5c5\uc774 \uace0\uac1d\uacfc\uc758 \uad00\uacc4\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud558\ub294 \uc2dc\uc2a4\ud15c\uc744 \uac00\ub9ac\ud0b5\ub2c8\ub2e4.  <\/p>\n<p>2. \uc9c8\ubb38: CRM\uc758 \uc8fc\uc694 \ubaa9\uc801\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n   A. \uc81c\ud488 \uc0dd\uc0b0 \uc99d\uac00<br \/>\n   B. \uace0\uac1d \ucda9\uc131\ub3c4 \ud5a5\uc0c1<br \/>\n   C. \uc9c1\uc6d0 \uad50\uc721<br \/>\n   D. \uc7ac\ubb34 \ubcf4\uace0<br \/>\n   \uc815\ub2f5: B<br \/>\n   \uc124\uba85: CRM\uc758 \uc8fc\uc694 \ubaa9\uc801\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud558\uc5ec \uad00\uacc4\ub97c \uac15\ud654\ud558\uace0 \ucda9\uc131\ub3c4\ub97c \ub192\uc774\ub294 \ub370 \uc788\uc73c\uba70, \uc774\ub294 \uc7a5\uae30\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud569\ub2c8\ub2e4.  <\/p>\n<p>3. \uc9c8\ubb38: CRM \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc758 \uc8fc\uc694 \uae30\ub2a5 \uc911 \ud558\ub098\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n   A. \uc7ac\uace0 \uad00\ub9ac<br \/>\n   B. \uace0\uac1d \ub370\uc774\ud130 \ubd84\uc11d<br \/>\n   C. \uc6f9\uc0ac\uc774\ud2b8 \ub514\uc790\uc778<br \/>\n   D. \ud68c\uacc4 \ucc98\ub9ac<br \/>\n   \uc815\ub2f5: B<br \/>\n   \uc124\uba85: CRM \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc218\uc9d1, \ubd84\uc11d\ud558\uc5ec \ub9c8\ucf00\ud305\uacfc \ud310\ub9e4 \uc804\ub7b5\uc744 \ucd5c\uc801\ud654\ud558\ub294 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.  <\/p>\n<p>4. \uc9c8\ubb38: CRM\uc774 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc81c\uacf5\ud558\ub294 \uc8fc\uc694 \uc774\uc810\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n   A. \ube44\uc6a9 \uc808\uac10<br \/>\n   B. \uace0\uac1d \ub9cc\uc871\ub3c4 \uc99d\uac00<br \/>\n   C. \uc9c1\uc6d0 \uac10\uc18c<br \/>\n   D. \uc81c\ud488 \uac00\uaca9 \uc778\uc0c1<br \/>\n   \uc815\ub2f5: B<br \/>\n   \uc124\uba85: CRM\uc744 \ud1b5\ud574 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ub354 \uc798 \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\uc5b4, \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uace0 \ubc18\ubcf5 \uad6c\ub9e4\ub97c \uc720\ub3c4\ud569\ub2c8\ub2e4.  <\/p>\n<p>5. \uc9c8\ubb38: CRM \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uac00\uc7a5 \uc911\uc694\ud55c \ub370\uc774\ud130 \uc720\ud615\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n   A. \uc7ac\ubb34 \ub370\uc774\ud130<br \/>\n   B. \uace0\uac1d \ud589\ub3d9 \ub370\uc774\ud130<br \/>\n   C. \uacf5\uae09\uc790 \ub370\uc774\ud130<br \/>\n   D. \uacbd\uc7c1\uc0ac \ub370\uc774\ud130<br \/>\n   \uc815\ub2f5: B<br \/>\n   \uc124\uba85: \uace0\uac1d \ud589\ub3d9 \ub370\uc774\ud130\ub294 CRM\uc758 \ud575\uc2ec\uc73c\ub85c, \uad6c\ub9e4 \ud328\ud134\uacfc \uc120\ud638\ub3c4\ub97c \ubd84\uc11d\ud558\uc5ec \ub9de\ucda4\ud615 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.  <\/p>\n<p>6. \uc9c8\ubb38: CRM\uc744 \uad6c\ud604\ud560 \ub54c \uac00\uc7a5 \uba3c\uc800 \uace0\ub824\ud574\uc57c \ud560 \uc0ac\ud56d\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n   A. \ub9c8\ucf00\ud305 \ucea0\ud398\uc778<br \/>\n   B. \ub370\uc774\ud130 \ubcf4\uc548<br \/>\n   C. \uc0ac\ubb34\uc2e4 \uc778\ud14c\ub9ac\uc5b4<br \/>\n   D. \uc9c1\uc6d0 \ud734\uac00 \uc815\ucc45<br \/>\n   \uc815\ub2f5: B<br \/>\n   \uc124\uba85: \ub370\uc774\ud130 \ubcf4\uc548\uc740 CRM \uad6c\ud604\uc758 \uae30\ucd08\ub85c, \uace0\uac1d \uc815\ubcf4 \uc720\ucd9c\uc744 \ubc29\uc9c0\ud558\uae30 \uc704\ud574 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.  <\/p>\n<p>7. \uc9c8\ubb38: CRM\uc774 \ud310\ub9e4 \ubd80\uc11c\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n   A. \ud310\ub9e4 \uc608\uce21 \uc815\ud655\ub3c4 \ud5a5\uc0c1<br \/>\n   B. \ud310\ub9e4 \uc778\uc6d0 \uc99d\uac00<br \/>\n   C. \uc81c\ud488 \uac00\uaca9 \ud558\ub77d<br \/>\n   D. \ud310\ub9e4 \ubcf4\uace0\uc11c \uac10\uc18c<br \/>\n   \uc815\ub2f5: A<br \/>\n   \uc124\uba85: CRM\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud1b5\ud574 \ud310\ub9e4 \ucd94\uc138\ub97c \uc608\uce21\ud558\uace0, \ud6a8\uacfc\uc801\uc778 \uc601\uc5c5 \uc804\ub7b5\uc744 \uc138\uc6b8 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.  <\/p>\n<p>8. \uc9c8\ubb38: CRM\uc758 \uc720\ud615 \uc911 \ud558\ub098\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n   A. \uc6b4\uc601 CRM<br \/>\n   B. \ubd84\uc11d CRM<br \/>\n   C. \ud611\ub825 CRM<br \/>\n   D. \ubaa8\ub450 \uc62c\ubc14\ub984<br \/>\n   \uc815\ub2f5: D<br \/>\n   \uc124\uba85: CRM\uc740 \uc6b4\uc601, \ubd84\uc11d, \ud611\ub825 \ub4f1 \ub2e4\uc591\ud55c \uc720\ud615\uc73c\ub85c \ub098\ub258\uba70, \uac01 \uc720\ud615\uc774 \uace0\uac1d \uad00\ub9ac\uc758 \ud2b9\uc815 \uce21\uba74\uc744 \ub2e4\ub8f9\ub2c8\ub2e4.  <\/p>\n<p>9. \uc9c8\ubb38: CRM \ub3c4\uc785 \uc2dc \ubc1c\uc0dd\ud560 \uc218 \uc788\ub294 \uc8fc\uc694 \ub3c4\uc804\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n   A. \ub370\uc774\ud130 \uc77c\uad00\uc131 \ubb38\uc81c<br \/>\n   B. \uace0\uac1d \uc218 \uc99d\uac00<br \/>\n   C. \uc81c\ud488 \ud488\uc9c8 \ud5a5\uc0c1<br \/>\n   D. \ub9c8\ucf00\ud305 \ube44\uc6a9 \uac10\uc18c<br \/>\n   \uc815\ub2f5: A<br \/>\n   \uc124\uba85: \ub370\uc774\ud130 \uc77c\uad00\uc131 \ubb38\uc81c\ub294 CRM \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uc790\uc8fc \ubc1c\uc0dd\ud558\uba70, \uc815\ud655\ud55c \uc815\ubcf4 \uad00\ub9ac\ub97c \uc704\ud574 \ud574\uacb0\ud574\uc57c \ud569\ub2c8\ub2e4.  <\/p>\n<p>10. \uc9c8\ubb38: CRM\uc5d0\uc11c KPI(\uc131\uacfc \uc9c0\ud45c)\ub85c \uac00\uc7a5 \uc790\uc8fc \uc0ac\uc6a9\ub418\ub294 \uac83\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n    A. \uace0\uac1d \uc720\uc9c0\uc728<br \/>\n    B. \uc9c1\uc6d0 \ucd9c\uacb0\uc728<br \/>\n    C. \uc7ac\uace0 \uc218\uc900<br \/>\n    D. \uacf5\uae09\uc790 \ub9cc\uc871\ub3c4<br \/>\n    \uc815\ub2f5: A<br \/>\n    \uc124\uba85: \uace0\uac1d \uc720\uc9c0\uc728\uc740 CRM\uc758 \ud6a8\uacfc\ub97c \uce21\uc815\ud558\ub294 \ud575\uc2ec KPI\ub85c, \uc7a5\uae30\uc801\uc778 \uad00\uacc4\ub97c \ub098\ud0c0\ub0c5\ub2c8\ub2e4.  <\/p>\n<p>11. \uc9c8\ubb38: CRM \uc2dc\uc2a4\ud15c\uc774 \ub2e4\ub978 \ube44\uc988\ub2c8\uc2a4 \ub3c4\uad6c\uc640 \ud1b5\ud569\ub418\ub294 \uc774\uc720\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n    A. \ud6a8\uc728\uc131 \ud5a5\uc0c1<br \/>\n    B. \ube44\uc6a9 \uc99d\uac00<br \/>\n    C. \ub370\uc774\ud130 \uc911\ubcf5<br \/>\n    D. \uc2dc\uc2a4\ud15c \ubcf5\uc7a1\ud654<br \/>\n    \uc815\ub2f5: A<br \/>\n    \uc124\uba85: \ud1b5\ud569\uc740 CRM\uc774 ERP\ub098 \ub9c8\ucf00\ud305 \ub3c4\uad6c\uc640 \uc5f0\uacb0\ub418\uc5b4 \uc804\uccb4 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\ub97c \uc6d0\ud65c\ud558\uac8c \ub9cc\ub4ed\ub2c8\ub2e4.  <\/p>\n<p>12. \uc9c8\ubb38: \ubaa8\ubc14\uc77c CRM\uc758 \uc7a5\uc810\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n    A. \uc2e4\uc2dc\uac04 \uace0\uac1d \uc811\uadfc<br \/>\n    B. \uace0\uc815\ub41c \uc0ac\ubb34\uc2e4 \ud544\uc694<br \/>\n    C. \ub370\uc774\ud130 \uc800\uc7a5 \uacf5\uac04 \uac10\uc18c<br \/>\n    D. \uc624\ud504\ub77c\uc778 \uae30\ub2a5\ub9cc<br \/>\n    \uc815\ub2f5: A<br \/>\n    \uc124\uba85: \ubaa8\ubc14\uc77c CRM\uc740 \uc5b8\uc81c \uc5b4\ub514\uc11c\ub098 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc811\uadfc\ud560 \uc218 \uc788\uac8c \ud558\uc5ec, \uc601\uc5c5 \ud65c\ub3d9\uc744 \ub354 \uc720\uc5f0\ud558\uac8c \ud569\ub2c8\ub2e4.  <\/p>\n<p>13. \uc9c8\ubb38: \uc18c\uaddc\ubaa8 \uc0ac\uc5c5\uccb4\uc5d0\uc11c CRM\uc744 \uc0ac\uc6a9\ud558\ub294 \uc774\uc720\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n    A. \uacbd\uc7c1\ub825 \uac15\ud654<br \/>\n    B. \ub300\uaddc\ubaa8 \uc2dc\uc2a4\ud15c \ud544\uc694<br \/>\n    C. \ube44\uc6a9 \uc99d\uac00<br \/>\n    D. \ubcf5\uc7a1\ud55c \uae30\ub2a5<br \/>\n    \uc815\ub2f5: A<br \/>\n    \uc124\uba85: \uc18c\uaddc\ubaa8 \uc0ac\uc5c5\uccb4\ub294 CRM\uc73c\ub85c \uace0\uac1d \uad00\uacc4\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uc5ec \uc2dc\uc7a5 \uacbd\uc7c1\ub825\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.  <\/p>\n<p>14. \uc9c8\ubb38: CRM\uc5d0\uc11c \uc724\ub9ac\uc801 \uace0\ub824\uc0ac\ud56d\uc73c\ub85c \uac00\uc7a5 \uc911\uc694\ud55c \uac83\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n    A. \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638<br \/>\n    B. \ub370\uc774\ud130 \ud310\ub9e4<br \/>\n    C. \uace0\uac1d \ubb34\uc2dc<br \/>\n    D. \ube44\uc6a9 \uc808\uac10<br \/>\n    \uc815\ub2f5: A<br \/>\n    \uc124\uba85: CRM\uc740 \uace0\uac1d\uc758 \uac1c\uc778\uc815\ubcf4\ub97c \ubcf4\ud638\ud574\uc57c \ud558\uba70, \uc774\ub294 \ubc95\uc801 \ubc0f \uc724\ub9ac\uc801 \ucc45\uc784\uc744 \ub2e4\ud558\ub294 \ub370 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.  <\/p>\n<p>15. \uc9c8\ubb38: CRM\uc758 \ubbf8\ub798 \ud2b8\ub80c\ub4dc \uc911 \ud558\ub098\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<br \/>\n    A. AI \ud1b5\ud569<br \/>\n    B. \uc218\ub3d9 \ub370\uc774\ud130 \uc785\ub825<br \/>\n    C. \uc544\ub0a0\ub85c\uadf8 \ubc29\ubc95<br \/>\n    D. \uc81c\ud55c\ub41c \uc811\uadfc<br \/>\n    \uc815\ub2f5: A<br \/>\n    \uc124\uba85: CRM\uc758 \ubbf8\ub798\ub294 AI\ub97c \ud1b5\ud574 \uc790\ub3d9\ud654\ub41c \uace0\uac1d \ubd84\uc11d\uacfc \uc608\uce21\uc774 \uc99d\uac00\ud558\uba70, \ub354 \uc9c0\ub2a5\uc801\uc778 \uc2dc\uc2a4\ud15c\uc744 \ub9cc\ub4e4 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<\/div>\n<p><button id=\"copyquestionsBtn\" type=\"button\" onclick=\"myFunction()\">\uc9c8\ubb38 \ubcf5\uc0ac<\/button>\u00a0\u00a0or\u00a0\u00a0<button id=\"genquestionsBtn\" class=\"genbtnstyle\" type=\"button\" onclick=\"myFunction1()\">AI\ub97c \ud65c\uc6a9\ud55c \uc9c8\ubb38 \uc0dd\uc131<\/button><\/p>\n<h3 id = \"3\"> 3 \ubd80 : \uc2dc\uac04\uacfc \uc5d0\ub108\uc9c0 \uc808\uc57d : AI \uae30\uc220\ub85c \ud034\uc988 \uc9c8\ubb38\uc744 gnerate <\/h3>\n<div class=\"embed_video_blog\">\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"margin-bottom:16px;\">\n <iframe class=\"embed-responsive-item\" src=\"https:\/\/www.youtube.com\/embed\/zlqho9igH2Y\"><\/iframe>\n<\/div>\n<\/div>\n<div class=\"getstarted-container\">\n<p style=\"margin-bottom: 13px;\">AI\ub97c \ud65c\uc6a9\ud574 \uc790\ub3d9\uc73c\ub85c \uc9c8\ubb38 \uc0dd\uc131<\/p>\n<div class=\"blog_double_btn clearfix\">\n<div class=\"col-sm-6  col-xs-12\">\n<div class=\"p-style-a\"><a class=\"get_started_btn\" href=\"https:\/\/OnlineExamMaker.com\/features\/ai-question-generator.html?refer=download_questions\" target=\"_blank\" rel=\"noopener\">AI \uc9c8\ubb38 \uc0dd\uc131\uae30<\/a><\/div>\n<div class=\"p-style-b\">\ubaa8\ub4e0 \uc8fc\uc81c\uc5d0 \ub300\ud55c \uc9c8\ubb38 \uc0dd\uc131<\/div>\n<\/div>\n<div class=\"col-sm-6  col-xs-12\">\n<div class=\"p-style-a\"><a class=\"get_started_btn\" href=\"https:\/\/OnlineExamMaker.com\/sign-up.html?refer=blog_btn\"> \ud034\uc988 \ub9cc\ub4e4\uae30<\/a><\/div>\n<div class=\"p-style-b\">\uc601\uc6d0\ud788 100% \ubb34\ub8cc<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><script src=\"https:\/\/unpkg.com\/@popperjs\/core@2\"><\/script><br \/>\n<script src=\"https:\/\/unpkg.com\/tippy.js@6\"><\/script><\/p>\n<p><script type=\"text\/javascript\">\nfunction myFunction() {\nvar copyText = document.getElementById(\"copy_questions\");console.log(copyText.innerText);navigator.clipboard.writeText(copyText.innerText);\n}\nfunction myFunction1() {\n\u00a0  \u00a0 \u00a0 window.open(\"https:\/\/OnlineExamMaker.com\/features\/ai-question-generator.html\");\n\u00a0 }\nvar copy1, copy2;\n        tippy('#copyquestionsBtn', {\n        'content': \"Copy questions to clipboard\",\n       trigger: 'mouseenter',\n       'onCreate':function(instance){\n              copy1 = instance;\n       },\n       'onTrigger' : function(instance, event) {\n              copy2.hide();\n       }\n       });\n       tippy('#copyquestionsBtn', {\n       'content': \"Copied successfully\",\n       trigger: 'click',\n       'onCreate':function(instance){\n              copy2 = instance;\n       },\n       'onTrigger' : function(instance, event) {\n              copy1.hide();\n       }\n       });\ntippy('#genquestionsBtn', {\n        'content': \"Generate questions using AI for free\",\n         trigger: 'mouseenter'\n       });\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CRM\uc740 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac\ub97c \ub098\ud0c0\ub0c5\ub2c8\ub2e4. \uc804\uccb4 \uace0\uac1d \ub77c\uc774\ud504 \uc0ac\uc774\ud074\uc5d0\uc11c \uace0\uac1d, \uace0\uac1d \ubc0f \uc7a0\uc7ac \uace0\uac1d\uacfc\uc758 \uc0c1\ud638 \uc791\uc6a9\uc744 \uad00\ub9ac\ud558\uace0 \ubd84\uc11d\ud558\uae30 \uc704\ud574 \ube44\uc988\ub2c8\uc2a4\uac00 \uc0ac\uc6a9\ud558\ub294 \uc804\ub7b5\uc801 \uc811\uadfc \ubc29\uc2dd \ubc0f \uc77c\ub828\uc758 \uae30\uc220\uc785\ub2c8\ub2e4. CRM\uc758 \uc8fc\uc694 \ubaa9\ud45c\ub294 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uae30\uc874 \uace0\uac1d\uc744 \uc720\uc9c0\ud558\uba70 \uad00\uacc4\uc640 \uc0c1\ud638 \uc791\uc6a9\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uc5ec \uc0c8\ub85c\uc6b4 \uace0\uac1d\uc744 \ud655\ubcf4\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. CRM\uc758 \uc774\uc810 : \uac1c\uc120 \ub41c \uace0\uac1d \uad00\uacc4 : CRM\uc740 \ube44\uc988\ub2c8\uc2a4\uac00 [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":14841,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6043],"tags":[],"class_list":["post-68845","post","type-post","status-publish","format-standard","hentry","category-questions-answers-ko"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>15 CRM \ud034\uc988 \uc9c8\ubb38\uacfc \ub2f5\ubcc0 - OnlineExamMaker Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onlineexammaker.com\/kb\/ko\/15-crm-quiz-questions-and-answers-ko-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"15 CRM \ud034\uc988 \uc9c8\ubb38\uacfc \ub2f5\ubcc0 - OnlineExamMaker Blog\" \/>\n<meta property=\"og:description\" content=\"CRM\uc740 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac\ub97c \ub098\ud0c0\ub0c5\ub2c8\ub2e4. \uc804\uccb4 \uace0\uac1d \ub77c\uc774\ud504 \uc0ac\uc774\ud074\uc5d0\uc11c \uace0\uac1d, \uace0\uac1d \ubc0f \uc7a0\uc7ac \uace0\uac1d\uacfc\uc758 \uc0c1\ud638 \uc791\uc6a9\uc744 \uad00\ub9ac\ud558\uace0 \ubd84\uc11d\ud558\uae30 \uc704\ud574 \ube44\uc988\ub2c8\uc2a4\uac00 \uc0ac\uc6a9\ud558\ub294 \uc804\ub7b5\uc801 \uc811\uadfc \ubc29\uc2dd \ubc0f \uc77c\ub828\uc758 \uae30\uc220\uc785\ub2c8\ub2e4. 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