{"id":67104,"date":"2025-08-04T17:23:04","date_gmt":"2025-08-04T17:23:04","guid":{"rendered":"https:\/\/onlineexammaker.com\/kb\/?p=67104"},"modified":"2025-08-19T07:31:15","modified_gmt":"2025-08-19T07:31:15","slug":"15-quality-management-quiz-questions-and-answers-tr","status":"publish","type":"post","link":"https:\/\/onlineexammaker.com\/kb\/tr\/15-quality-management-quiz-questions-and-answers-tr\/","title":{"rendered":"15 Kalite Y\u00f6netimi Test Sorular\u0131 ve Cevaplar\u0131"},"content":{"rendered":"<p>Kalite y\u00f6netimi, \u00fcr\u00fcnlerinin, hizmetlerinin ve s\u00fcre\u00e7lerinin m\u00fc\u015fteri beklentilerini ve end\u00fcstri standartlar\u0131n\u0131 tutarl\u0131 bir \u015fekilde kar\u015f\u0131lamas\u0131n\u0131 veya a\u015fmas\u0131n\u0131 sa\u011flamak i\u00e7in kurulu\u015flar taraf\u0131ndan kullan\u0131lan sistematik bir yakla\u015f\u0131md\u0131r. Kalite y\u00f6netiminin temel amac\u0131, m\u00fc\u015fterileri tatmin eden, kusurlar\u0131 ve hatalar\u0131 azaltan ve organizasyonel verimlili\u011fi ve etkinli\u011fi s\u00fcrekli olarak iyile\u015ftiren y\u00fcksek kaliteli \u00fcr\u00fcn ve hizmetler sunmakt\u0131r.<\/p>\n<p>Kalite y\u00f6netiminin temel ilkeleri ve bile\u015fenleri \u015funlard\u0131r:<\/p>\n<p>M\u00fc\u015fteri Oda\u011f\u0131: Kalite Y\u00f6netimi M\u00fc\u015fteriyi yakla\u015f\u0131m\u0131n\u0131n merkezine koyar. M\u00fc\u015fteri ihtiya\u00e7lar\u0131n\u0131, beklentilerini ve geri bildirimleri anlamak, m\u00fc\u015fteri memnuniyetini kar\u015f\u0131layan veya a\u015fan \u00fcr\u00fcn ve hizmetler sunmak i\u00e7in \u00e7ok \u00f6nemlidir.<\/p>\n<p>S\u00fcrekli iyile\u015ftirme: Kalite y\u00f6netimine ba\u011fl\u0131 kurulu\u015flar, operasyonlar\u0131n\u0131n t\u00fcm y\u00f6nlerinde s\u00fcrekli iyile\u015ftirme i\u00e7in \u00e7abalamaktad\u0131r. Kusurlar\u0131 ve at\u0131klar\u0131 tan\u0131mlamak ve ortadan kald\u0131rmak i\u00e7in alt\u0131 Sigma, Toplam Kalite Y\u00f6netimi (TKY) ve Yal\u0131n Prensipler gibi veri odakl\u0131 yakla\u015f\u0131mlar\u0131 kullan\u0131rlar, daha verimli s\u00fcre\u00e7lere ve daha iyi sonu\u00e7lara yol a\u00e7arlar.<\/p>\n<p>S\u00fcre\u00e7 yakla\u015f\u0131m\u0131: Kalite y\u00f6netimi s\u00fcre\u00e7leri tan\u0131mlaman\u0131n ve y\u00f6netmenin \u00f6nemini vurgular. Anahtar s\u00fcre\u00e7lerin belirlenmesini, performans metriklerini ayarlamay\u0131 ve tutarl\u0131 sonu\u00e7lar elde etmek i\u00e7in bunlar\u0131 s\u00fcrekli olarak izlemeyi ve optimize etmeyi i\u00e7erir.<\/p>\n<p>\u00c7al\u0131\u015fanlar\u0131n kat\u0131l\u0131m\u0131: Kalite y\u00f6netimi, \u00e7al\u0131\u015fanlar\u0131n kat\u0131l\u0131m\u0131n\u0131 ve g\u00fc\u00e7lenmesini te\u015fvik eder. \u00c7al\u0131\u015fanlar \u00e7al\u0131\u015fmalar\u0131n\u0131n sahipli\u011fini almaya, karar almaya kat\u0131lmaya ve s\u00fcre\u00e7 iyile\u015ftirmelerine katk\u0131da bulunmaya te\u015fvik edilir.<\/p>\n<p>Veri odakl\u0131 karar verme: Kalite y\u00f6netimi, bilin\u00e7li kararlar almak i\u00e7in verilere ve kan\u0131tlara dayan\u0131r. Kurulu\u015flar, s\u00fcre\u00e7leri ve \u00fcr\u00fcnleri \u00f6l\u00e7mek, izlemek ve geli\u015ftirmek i\u00e7in veri analizi ve performans metriklerini kullan\u0131rlar.<\/p>\n<h3> Makale Anahatt\u0131 <\/h3>\n<ul class=\"article_list\">\n<li> <a href = \"#1\"> B\u00f6l\u00fcm 1: OnlineExamMaker Ai Test Jenerat\u00f6r\u00fc &#8211; \u00c7evrimi\u00e7i s\u0131nav yapman\u0131n en kolay yolu <\/a> <\/li>\n<li> <a href = \"#2\"> B\u00f6l\u00fcm 2: 15 Kalite Y\u00f6netimi Test Sorular\u0131 ve Cevaplar\u0131 <\/a> <\/li>\n<li> <a href = \"#3\"> B\u00f6l\u00fcm 3: AI Soru Jenerat\u00f6r\u00fc &#8211; Bir sonraki de\u011ferlendirmeniz i\u00e7in otomatik olarak soru olu\u015fturun <\/a> <\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/onlineexammaker.com\/kb\/wp-content\/uploads\/2023\/08\/Quality-Management.webp\" alt=\"\"\/><\/p>\n<h3 id = \"1\"> B\u00f6l\u00fcm 1: OnlineExamMaker AI Quiz Jenerator &#8211; \u00c7evrimi\u00e7i s\u0131nav yapman\u0131n en kolay yolu <\/h3>\n<p>Bir kalite y\u00f6netimi becerileri de\u011ferlendirmesi olu\u015fturma kolayl\u0131\u011f\u0131 s\u00f6z konusu oldu\u011funda, OnlineExamMaker kurumlar\u0131n\u0131z veya i\u015fletmeleriniz i\u00e7in en iyi yapay zeka ile \u00e7al\u0131\u015fan s\u0131nav yap\u0131m\u0131 yaz\u0131l\u0131mlardan biridir. AI soru olu\u015fturucu ile, de\u011ferlendirme konunuzla ilgili bir belge veya giri\u015f anahtar kelimeleri y\u00fckleyin, herhangi bir konu, zorluk seviyesi ve format hakk\u0131nda y\u00fcksek kaliteli s\u0131nav sorular\u0131 olu\u015fturabilirsiniz.<\/p>\n<p><strong> Ne seveceksiniz: <\/strong><br \/>\n\u25cf S\u0131nav sorular\u0131 otomatik olarak olu\u015fturma zaman\u0131ndan tasarruf etmenize yard\u0131mc\u0131 olacak AI Soru olu\u015fturucu.<br \/>\n\u25cf \u00c7evrimi\u00e7i s\u0131nav\u0131n\u0131z\u0131 Facebook, Twitter, Reddit ve daha fazlas\u0131 gibi sosyal platformlarda kitlelerle payla\u015f\u0131n.<br \/>\n\u25cf Bir soru cevapland\u0131ktan sonra do\u011fru veya yanl\u0131\u015f cevaplar i\u00e7in geri bildirimi an\u0131nda g\u00f6r\u00fcnt\u00fcleyin.<br \/>\n\u25cf E -posta, cep telefonu, \u00e7al\u0131\u015fma ba\u015fl\u0131\u011f\u0131, \u015firket profili vb.<\/p>\n<div class=\"embed_video_blog\">\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"margin-bottom:16px;\">\n <iframe class=\"embed-responsive-item\" src=\"https:\/\/www.youtube.com\/embed\/zlqho9igH2Y\"><\/iframe>\n<\/div>\n<\/div>\n<div class=\"getstarted-container\">\n<p style=\"margin-bottom: 13px;\">Yapay zekay\u0131 kullanarak otomatik olarak sorular olu\u015fturun<\/p>\n<div class=\"blog_double_btn clearfix\">\n<div class=\"col-sm-6  col-xs-12\">\n<div class=\"p-style-a\"><a class=\"get_started_btn\" href=\"https:\/\/onlineexammaker.com\/features\/ai-question-generator.html?refer=download_questions\" target=\"_blank\" rel=\"noopener\">AI Soru Olu\u015fturucu<\/a><\/div>\n<div class=\"p-style-b\">Her konu i\u00e7in sorular olu\u015fturun<\/div>\n<\/div>\n<div class=\"col-sm-6  col-xs-12\">\n<div class=\"p-style-a\"><a class=\"get_started_btn\" href=\"https:\/\/onlineexammaker.com\/sign-up.html?refer=blog_btn\"> Bir S\u0131nav Olu\u015ftur<\/a><\/div>\n<div class=\"p-style-b\">Sonsuza kadar %100 \u00fccretsiz<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3 id = \"2\"> B\u00f6l\u00fcm 2: 15 Kalite Y\u00f6netimi Test Sorular\u0131 ve Cevaplar\u0131 <\/h3>\n<p><button id=\"copyquestionsBtn\" type=\"button\" onclick=\"myFunction()\">Sorular\u0131 Kopyala<\/button>\u00a0\u00a0or\u00a0\u00a0<button id=\"genquestionsBtn\" class=\"genbtnstyle\" type=\"button\" onclick=\"myFunction1()\">Kullanarak Sorular Olu\u015fturun AI<\/button><\/p>\n<div id=\"copy_questions\">\n<p>1. Kalite Y\u00f6netimi&#8217;nin temel amac\u0131 nedir?<br \/>\n   A. Maliyeti en aza indirmek<br \/>\n   B. M\u00fc\u015fteri memnuniyetini art\u0131rmak<br \/>\n   C. \u00dcretimi maksimum seviyeye \u00e7\u0131karmak<br \/>\n   D. \u00c7al\u0131\u015fan say\u0131s\u0131n\u0131 azaltmak<br \/>\n   Do\u011fru Cevap: B<br \/>\n   A\u00e7\u0131klama: Kalite Y\u00f6netimi, \u00fcr\u00fcn ve hizmet kalitesini iyile\u015ftirerek m\u00fc\u015fteri memnuniyetini art\u0131rmay\u0131 hedefler, bu da uzun vadeli ba\u015far\u0131 i\u00e7in esast\u0131r.  <\/p>\n<p>2. ISO 9001 standard\u0131 hangi s\u00fcreci kapsar?<br \/>\n   A. \u00c7evresel y\u00f6netim<br \/>\n   B. Kalite y\u00f6netim sistemi<br \/>\n   C. \u0130\u015f sa\u011fl\u0131\u011f\u0131 ve g\u00fcvenli\u011fi<br \/>\n   D. \u00dcr\u00fcn g\u00fcvenli\u011fi<br \/>\n   Do\u011fru Cevap: B<br \/>\n   A\u00e7\u0131klama: ISO 9001, kurulu\u015flar\u0131n kalite y\u00f6netim sistemlerini yap\u0131land\u0131rmas\u0131n\u0131 ve iyile\u015ftirmesini sa\u011flayan bir standartt\u0131r.  <\/p>\n<p>3. PDCA d\u00f6ng\u00fcs\u00fcn\u00fcn ad\u0131mlar\u0131 nelerdir?<br \/>\n   A. Planla, Do\u011frula, Kontrol et, Uygula<br \/>\n   B. Planla, Uygula, Kontrol et, D\u00fczelt<br \/>\n   C. Planla, Yap, Kontrol et, Eylem<br \/>\n   D. Planla, \u0130zle, De\u011fi\u015ftir, Tamamla<br \/>\n   Do\u011fru Cevap: B<br \/>\n   A\u00e7\u0131klama: PDCA (Plan-Do-Check-Act) d\u00f6ng\u00fcs\u00fc, s\u00fcrekli iyile\u015ftirmeyi te\u015fvik eder ve s\u00fcre\u00e7leri sistematik olarak y\u00f6netir.  <\/p>\n<p>4. Pareto analizi neyi temsil eder?<br \/>\n   A. T\u00fcm sorunlar\u0131n e\u015fit da\u011f\u0131l\u0131m\u0131n\u0131<br \/>\n   B. Az say\u0131da nedenin b\u00fcy\u00fck etkisini<br \/>\n   C. T\u00fcm s\u00fcre\u00e7lerin e\u015fit verimlili\u011fini<br \/>\n   D. Maliyetlerin e\u015fit da\u011f\u0131l\u0131m\u0131n\u0131<br \/>\n   Do\u011fru Cevap: B<br \/>\n   A\u00e7\u0131klama: Pareto analizi, &#8220;80\/20 kural\u0131&#8221;na dayanarak, kaynaklar\u0131n en etkili \u015fekilde kullan\u0131lmas\u0131n\u0131 sa\u011flar.  <\/p>\n<p>5. Six Sigma metodolojisinin amac\u0131 nedir?<br \/>\n   A. Hata oran\u0131n\u0131 art\u0131rmak<br \/>\n   B. S\u00fcre\u00e7 varyasyonunu azaltmak<br \/>\n   C. Maliyetleri y\u00fckseltmek<br \/>\n   D. \u00dcretimi yava\u015flatmak<br \/>\n   Do\u011fru Cevap: B<br \/>\n   A\u00e7\u0131klama: Six Sigma, s\u00fcre\u00e7lerdeki varyasyonu minimize ederek hata oran\u0131n\u0131 d\u00fc\u015f\u00fcr\u00fcr ve kaliteyi art\u0131r\u0131r.  <\/p>\n<p>6. Kaizen felsefesi neyi vurgular?<br \/>\n   A. B\u00fcy\u00fck de\u011fi\u015fiklikler yapmak<br \/>\n   B. K\u00fc\u00e7\u00fck, s\u00fcrekli iyile\u015ftirmeler<br \/>\n   C. Maliyet odakl\u0131 yakla\u015f\u0131mlar<br \/>\n   D. Yaln\u0131zca y\u00f6netimsel kararlar<br \/>\n   Do\u011fru Cevap: B<br \/>\n   A\u00e7\u0131klama: Kaizen, \u00e7al\u0131\u015fanlar\u0131n kat\u0131l\u0131m\u0131yla k\u00fc\u00e7\u00fck iyile\u015ftirmeleri te\u015fvik ederek genel kaliteyi y\u00fckseltir.  <\/p>\n<p>7. Toplam Kalite Y\u00f6netimi (TQM) nedir?<br \/>\n   A. Yaln\u0131zca \u00fcretim odakl\u0131 bir sistem<br \/>\n   B. T\u00fcm kurulu\u015fun kaliteye kat\u0131l\u0131m\u0131<br \/>\n   C. K\u0131sa vadeli hedeflere odaklanma<br \/>\n   D. D\u0131\u015f denetimlere ba\u011f\u0131ml\u0131l\u0131k<br \/>\n   Do\u011fru Cevap: B<br \/>\n   A\u00e7\u0131klama: TQM, t\u00fcm \u00e7al\u0131\u015fanlar\u0131n kaliteye katk\u0131da bulunmas\u0131n\u0131 ve s\u00fcrekli iyile\u015ftirmeyi ama\u00e7lar.  <\/p>\n<p>8. Kalite g\u00fcvencesi ve kalite kontrol\u00fc aras\u0131ndaki fark nedir?<br \/>\n   A. Ayn\u0131 s\u00fcre\u00e7lerdir<br \/>\n   B. Kalite g\u00fcvencesi, s\u00fcre\u00e7leri \u00f6nceden tasarlar; kalite kontrol\u00fc, \u00fcr\u00fcnleri denetler<br \/>\n   C. Kalite kontrol\u00fc, planlamay\u0131 kapsar<br \/>\n   D. Kalite g\u00fcvencesi, sonradan d\u00fczeltme yapar<br \/>\n   Do\u011fru Cevap: B<br \/>\n   A\u00e7\u0131klama: Kalite g\u00fcvencesi, s\u00fcre\u00e7lerin kalitesini sa\u011flar; kalite kontrol\u00fc ise \u00e7\u0131kt\u0131lar\u0131n kalitesini do\u011frular.  <\/p>\n<p>9. K\u00f6k neden analizi ne i\u00e7in kullan\u0131l\u0131r?<br \/>\n   A. Y\u00fczeysel sorunlar\u0131 gidermek<br \/>\n   B. Sorunlar\u0131n temel sebeplerini belirlemek<br \/>\n   C. H\u0131zl\u0131 \u00e7\u00f6z\u00fcmler \u00fcretmek<br \/>\n   D. Maliyetleri art\u0131rmak<br \/>\n   Do\u011fru Cevap: B<br \/>\n   A\u00e7\u0131klama: K\u00f6k neden analizi, sorunlar\u0131n tekrar etmesini \u00f6nlemek i\u00e7in temel sebepleri ortaya \u00e7\u0131kar\u0131r.  <\/p>\n<p>10. Benchmarking&#8217;in amac\u0131 nedir?<br \/>\n    A. Rakip firmalar\u0131 kopyalamak<br \/>\n    B. En iyi uygulamalar\u0131 kar\u015f\u0131la\u015ft\u0131rmak ve uygulamak<br \/>\n    C. Maliyetleri artt\u0131rmak<br \/>\n    D. S\u00fcre\u00e7leri yava\u015flatmak<br \/>\n    Do\u011fru Cevap: B<br \/>\n    A\u00e7\u0131klama: Benchmarking, sekt\u00f6rdeki en iyi uygulamalar\u0131 inceleyerek kendi s\u00fcre\u00e7leri i\u00e7in iyile\u015ftirmeler sa\u011flar.  <\/p>\n<p>11. S\u00fcrekli iyile\u015ftirme kavram\u0131 hangi ilkeyi temel al\u0131r?<br \/>\n    A. Statik s\u00fcre\u00e7ler<br \/>\n    B. De\u011fi\u015fime a\u00e7\u0131kl\u0131k ve adaptasyon<br \/>\n    C. Maliyet azaltma odakl\u0131 de\u011fi\u015fiklikler<br \/>\n    D. Yaln\u0131zca teknolojik yenilikler<br \/>\n    Do\u011fru Cevap: B<br \/>\n    A\u00e7\u0131klama: S\u00fcrekli iyile\u015ftirme, s\u00fcre\u00e7leri d\u00fczenli olarak g\u00f6zden ge\u00e7irerek adaptasyon ve geli\u015fimi te\u015fvik eder.  <\/p>\n<p>12. Kalite metrikleri neyi \u00f6l\u00e7er?<br \/>\n    A. Yaln\u0131zca finansal performans\u0131<br \/>\n    B. S\u00fcre\u00e7lerin verimlili\u011fini ve kalitesini<br \/>\n    C. \u00c7al\u0131\u015fan memnuniyetini<br \/>\n    D. Pazar pay\u0131n\u0131<br \/>\n    Do\u011fru Cevap: B<br \/>\n    A\u00e7\u0131klama: Kalite metrikleri, s\u00fcre\u00e7lerin etkinli\u011fini \u00f6l\u00e7erek iyile\u015ftirmeleri y\u00f6nlendirir.  <\/p>\n<p>13. M\u00fc\u015fteri memnuniyeti neden kalite y\u00f6netiminde \u00f6nemlidir?<br \/>\n    A. Maliyetleri d\u00fc\u015f\u00fcrmek i\u00e7in<br \/>\n    B. Rekabet avantaj\u0131 ve sad\u0131k m\u00fc\u015fteriler i\u00e7in<br \/>\n    C. \u00dcretimi h\u0131zland\u0131rmak i\u00e7in<br \/>\n    D. Y\u00f6netimi basitle\u015ftirmek i\u00e7in<br \/>\n    Do\u011fru Cevap: B<br \/>\n    A\u00e7\u0131klama: M\u00fc\u015fteri memnuniyeti, kaliteyi art\u0131rarak uzun vadeli ili\u015fkiler ve pazar ba\u015far\u0131s\u0131 sa\u011flar.  <\/p>\n<p>14. Kalite y\u00f6netiminde risk y\u00f6netimi neyi kapsar?<br \/>\n    A. Yaln\u0131zca finansal riskleri<br \/>\n    B. Potansiyel sorunlar\u0131 \u00f6nceden belirlemek ve y\u00f6netmek<br \/>\n    C. \u00dcretim hatalar\u0131n\u0131 g\u00f6rmezden gelmek<br \/>\n    D. H\u0131zl\u0131 kararlar almak<br \/>\n    Do\u011fru Cevap: B<br \/>\n    A\u00e7\u0131klama: Risk y\u00f6netimi, kaliteyi etkileyebilecek riskleri tan\u0131mlayarak proaktif \u00f6nlemler al\u0131nmas\u0131n\u0131 sa\u011flar.  <\/p>\n<p>15. Kalite denetimleri ne ama\u00e7la yap\u0131l\u0131r?<br \/>\n    A. Sorunlar\u0131 gizlemek<br \/>\n    B. Standartlara uyumu do\u011frulamak ve iyile\u015ftirmek<br \/>\n    C. Maliyetleri art\u0131rmak<br \/>\n    D. S\u00fcre\u00e7leri durdurmak<br \/>\n    Do\u011fru Cevap: B<br \/>\n    A\u00e7\u0131klama: Kalite denetimleri, standartlara uyumu kontrol ederek s\u00fcrekli iyile\u015ftirmeyi te\u015fvik eder.<\/p>\n<\/div>\n<p><button id=\"copyquestionsBtn\" type=\"button\" onclick=\"myFunction()\">Sorular\u0131 Kopyala<\/button>\u00a0\u00a0or\u00a0\u00a0<button id=\"genquestionsBtn\" class=\"genbtnstyle\" type=\"button\" onclick=\"myFunction1()\">Kullanarak Sorular Olu\u015fturun AI<\/button><\/p>\n<h3 id = \"3\"> B\u00f6l\u00fcm 3: AI Soru Jenerat\u00f6r\u00fc &#8211; Bir sonraki de\u011ferlendirmeniz i\u00e7in otomatik olarak sorular olu\u015fturun <\/h3>\n<div class=\"embed_video_blog\">\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"margin-bottom:16px;\">\n <iframe class=\"embed-responsive-item\" src=\"https:\/\/www.youtube.com\/embed\/zlqho9igH2Y\"><\/iframe>\n<\/div>\n<\/div>\n<div class=\"getstarted-container\">\n<p style=\"margin-bottom: 13px;\">Yapay zekay\u0131 kullanarak otomatik olarak sorular olu\u015fturun<\/p>\n<div class=\"blog_double_btn clearfix\">\n<div class=\"col-sm-6  col-xs-12\">\n<div class=\"p-style-a\"><a class=\"get_started_btn\" href=\"https:\/\/onlineexammaker.com\/features\/ai-question-generator.html?refer=download_questions\" target=\"_blank\" rel=\"noopener\">AI Soru Olu\u015fturucu<\/a><\/div>\n<div class=\"p-style-b\">Her konu i\u00e7in sorular olu\u015fturun<\/div>\n<\/div>\n<div class=\"col-sm-6  col-xs-12\">\n<div class=\"p-style-a\"><a class=\"get_started_btn\" href=\"https:\/\/onlineexammaker.com\/sign-up.html?refer=blog_btn\"> Bir S\u0131nav Olu\u015ftur<\/a><\/div>\n<div class=\"p-style-b\">Sonsuza kadar %100 \u00fccretsiz<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><script src=\"https:\/\/unpkg.com\/@popperjs\/core@2\"><\/script><br \/>\n<script src=\"https:\/\/unpkg.com\/tippy.js@6\"><\/script><\/p>\n<p><script type=\"text\/javascript\">\nfunction myFunction() {\nvar copyText = document.getElementById(\"copy_questions\");console.log(copyText.innerText);navigator.clipboard.writeText(copyText.innerText);\n}\nfunction myFunction1() {\n\u00a0  \u00a0 \u00a0 window.open(\"https:\/\/onlineexammaker.com\/features\/ai-question-generator.html\");\n\u00a0 }\nvar copy1, copy2;\n        tippy('#copyquestionsBtn', {\n        'content': \"Copy questions to clipboard\",\n       trigger: 'mouseenter',\n       'onCreate':function(instance){\n              copy1 = instance;\n       },\n       'onTrigger' : function(instance, event) {\n              copy2.hide();\n       }\n       });\n       tippy('#copyquestionsBtn', {\n       'content': \"Copied successfully\",\n       trigger: 'click',\n       'onCreate':function(instance){\n              copy2 = instance;\n       },\n       'onTrigger' : function(instance, event) {\n              copy1.hide();\n       }\n       });\ntippy('#genquestionsBtn', {\n        'content': \"Generate questions using AI for free\",\n         trigger: 'mouseenter'\n       });\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kalite y\u00f6netimi, \u00fcr\u00fcnlerinin, hizmetlerinin ve s\u00fcre\u00e7lerinin m\u00fc\u015fteri beklentilerini ve end\u00fcstri standartlar\u0131n\u0131 tutarl\u0131 bir \u015fekilde kar\u015f\u0131lamas\u0131n\u0131 veya a\u015fmas\u0131n\u0131 sa\u011flamak i\u00e7in kurulu\u015flar taraf\u0131ndan kullan\u0131lan sistematik bir yakla\u015f\u0131md\u0131r. Kalite y\u00f6netiminin temel amac\u0131, m\u00fc\u015fterileri tatmin eden, kusurlar\u0131 ve hatalar\u0131 azaltan ve organizasyonel verimlili\u011fi ve etkinli\u011fi s\u00fcrekli olarak iyile\u015ftiren y\u00fcksek kaliteli \u00fcr\u00fcn ve hizmetler sunmakt\u0131r. Kalite y\u00f6netiminin temel ilkeleri ve [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":13997,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6039],"tags":[],"class_list":["post-67104","post","type-post","status-publish","format-standard","hentry","category-questions-answers-tr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>15 Kalite Y\u00f6netimi Test Sorular\u0131 ve Cevaplar\u0131 - OnlineExamMaker Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onlineexammaker.com\/kb\/tr\/15-quality-management-quiz-questions-and-answers-tr\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"15 Kalite Y\u00f6netimi Test Sorular\u0131 ve Cevaplar\u0131 - OnlineExamMaker Blog\" \/>\n<meta property=\"og:description\" content=\"Kalite y\u00f6netimi, \u00fcr\u00fcnlerinin, hizmetlerinin ve s\u00fcre\u00e7lerinin m\u00fc\u015fteri beklentilerini ve end\u00fcstri standartlar\u0131n\u0131 tutarl\u0131 bir \u015fekilde kar\u015f\u0131lamas\u0131n\u0131 veya a\u015fmas\u0131n\u0131 sa\u011flamak i\u00e7in kurulu\u015flar taraf\u0131ndan kullan\u0131lan sistematik bir yakla\u015f\u0131md\u0131r. Kalite y\u00f6netiminin temel amac\u0131, m\u00fc\u015fterileri tatmin eden, kusurlar\u0131 ve hatalar\u0131 azaltan ve organizasyonel verimlili\u011fi ve etkinli\u011fi s\u00fcrekli olarak iyile\u015ftiren y\u00fcksek kaliteli \u00fcr\u00fcn ve hizmetler sunmakt\u0131r. 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