Pre-Training Survey (TC Professional in Managing The Managed Services (TC-MTMS))

We are excited to have you join us for this upcoming training session. To ensure that the course meets your needs and expectations, we kindly ask you to complete this pre-training survey. The information you provide will help us understand your background, experience level, and learning objectives.
 
How Your Input Helps:

  • Allows our instructor to focus on areas that are most relevant and beneficial to you.

  • Ensures a more engaging and effective training session.

  • Helps us provide a personalized learning experience that aligns with your professional development goals.


 
Please be assured that all responses will remain strictly confidential.

We appreciate your time and effort in completing this survey. Your input is invaluable in helping us create a successful and impactful training program.

Please answer the following questions. This form makes it easier for us to prepare the training which suits your needs as much as possible.

Course Title

Training Dates

Name

Email


Rate your knowledge in the following topics on a scale from 1 to 5 (1=Some to None, 2=Basic, 3=Intermediate, 4=Advanced, 5=Expert) - Understanding of a 'Managed Service'

Understanding of Process Groups in a Project Life Cycle

Understanding of a 'Project Charter'

Understanding of risk and ways to deal with risk

Understanding of reasons for outsourcing in the telecom industry

Understanding of 'Change Management' and its importance

Understanding of SLAs and how to create, measure and report / enforce SLAs

Understanding of QoS in network operations

Please state your expectations for attending this course.

Please state three specific skills that you expect to acquire from this training

Please describe what you consider to be the most important project you are working on right now. Please state how you expect the skills acquired in this course to help you with any challenges you may be facing with this project

Please provide a summary of your technical background (e.g. roles worked in, # of years worked, companies worked for, experience gained)

Thank you for submitting your pre-training survey. We shall review and endeavour to deliver a training that meets your learning objectives. Looking foward to meeting you soon!