Pre-Training Survey (TC Professional in Managing The Managed Services (TC-MTMS))
Course Title
Training Dates
Name
Rate your knowledge in the following topics on a scale from 1 to 5 (1=Some to None, 2=Basic, 3=Intermediate, 4=Advanced, 5=Expert) - Understanding of a 'Managed Service'
Understanding of Process Groups in a Project Life Cycle
Understanding of a 'Project Charter'
Understanding of risk and ways to deal with risk
Understanding of reasons for outsourcing in the telecom industry
Understanding of 'Change Management' and its importance
Understanding of SLAs and how to create, measure and report / enforce SLAs
Understanding of QoS in network operations
Please state your expectations for attending this course.
Please state three specific skills that you expect to acquire from this training
Please describe what you consider to be the most important project you are working on right now. Please state how you expect the skills acquired in this course to help you with any challenges you may be facing with this project
Please provide a summary of your technical background (e.g. roles worked in, # of years worked, companies worked for, experience gained)
Thank you for submitting your pre-training survey. We shall review and endeavour to deliver a training that meets your learning objectives. Looking foward to meeting you soon!