Computer and Software Sanity Assessment Questionnaire (IT)
The purpose of this questionnaire is to assess the current state of computer and software performance across departments, identify recurring IT challenges, and gather input on potential improvements. The feedback will help enhance system efficiency, strengthen cyber resilience, and ensure that technological tools effectively support business operations.
Name
1. How many software or applications does your department use?
2. What applications or systems do you use daily to perform your functions?
3. Has the department experienced any system failures?
If choose Other, please list them
4. Are there any recurring IT or access issues that delay your work?
If Yes, please name them
5. Do you require any specialized software?
If Yes, please name them
6. Are there any licenses or subscriptions due for renewal or upgrade (e.g., Microsoft)?
If Yes, please name them
7. Are there any tools or software you think could improve efficiency in your team?
If Yes, please name them
8. Is there an updated register of all installed software?
9. 1.9Are all critical software applications up-to-date?
10. Are there systems running unsupported/obsolete software?
11. Are all software installations licensed and compliant?
12. Any unauthorized or unapproved software detected?
13. Are operating system updates applied regularly?
If Yes, how often?
14. Is a patch management tool used?
If Yes, which ones?
15. Are application-level patches updated timely?
16. Do the provided laptops/desktops adequately meet the performance demands of your team's primary software?
If No, what are the needs:
17. Do staff members in IT use personal devices for work purposes (BYOD)?
If Yes, please estemate the approximately number of staff. Please briefly state the primary reasons (e.g., remote work preference, insufficient company hardware):
18. Does the organisation maintain an updated inventory of all computers, laptops, and related hardware?
19. Are any computers experiencing performance issues?
If Yes, please provide details
20. Are any computers running outdated or unsupported hardware?
If Yes, please provide details
21. Is there a hardware replacement/upgrade cycle?
22. Which antivirus or security software are used on company computers?
23. Are all company computers and devices being actively watched/tracked by the antivirus or endpoint protection system?
24. Any recent malware or phishing incidents?
25. Are vulnerability scans performed periodically?
If Yes, how often?
26. Are security configurations enforced consistently?
If Yes, how often?
27. Are there systems frequently crashing or showing errors?
If Yes, list them
28. Do users frequently report system slowness?
29. Should any new controls or policies be implemented? (e.g., software update schedules, access reviews)?
30. Which identified cyber risks need immediate attention?
31. Please provide any additional insights, concerns, or suggestions regarding computer and software functionality, data security, or system improvements:
Thank you for submitting your feedback, well received!
